Privacy Policy

1. Information We Collect

2. How We Use Your Information

• Provide and improve our trading platform services
• Generate personalized ML trading signals
• Process payments and manage subscriptions
• Send service updates and important notifications
• Analyze usage patterns to enhance user experience
• Comply with legal obligations and prevent fraud

3. Data Security

We implement industry-standard security measures:

• AES-256 encryption for data at rest
• TLS 1.3 encryption for data in transit
• Regular security audits and penetration testing
• SOC 2 Type II compliance (in progress)
• Multi-factor authentication support

4. Data Sharing

We do NOT sell your personal data. We may share data with:

• Service Providers: Auth0 (authentication), Stripe (payments), AWS (hosting)
• Analytics: Google Analytics, Mixpanel (anonymized usage data)
• Legal Requirements: When required by law or to protect rights

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion (subject to legal obligations)
• Export your data in a portable format
• Opt-out of marketing communications
• Withdraw consent at any time

To exercise these rights, contact us at [email protected]

6. Cookies and Tracking

We use cookies to enhance your experience:

• Essential: Authentication, security, core functionality
• Analytics: Usage patterns, performance monitoring
• Preferences: Remember your settings and choices

You can control cookies through your browser settings.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance (typically 7 years for financial records).

8. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure adequate safeguards through Standard Contractual Clauses and compliance with GDPR requirements.

9. Children's Privacy

Our Service is not intended for users under 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us.

10. Contact Us

For privacy questions or concerns:
Email: [email protected]
Data Protection Officer: [email protected]